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Messages, privacy and safety

The host is asking for payment to an unknown account or for card details in a message. What should I do?

Do not send your card details, SMS code, or password. Check what is written in your receipt that you pay to Tripundo and what is in the property. Report a suspicious message to Tripundos support and save a screenshot.

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Can Tripundo see messages with the host?

Someone claiming to be Tripundo called and asked for my CVV or security code. Is that safe?

What should I do in an emergency or dangerous situation?

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