Creating and confirming a booking
Booking steps, confirmation and special requests.
How does booking on Tripundo work?
Select an available offer, enter guest details and check units, dates, guests, price, rules and payment amounts. The card step is done with the authorized payment provider. The reservation is only confirmed when you receive Tripundo confirmation and the booking number.
How do I know my booking is confirmed?
After a successful flow, a confirmation is displayed and details are sent by email and, for critical events, by SMS. The booking is displayed in your account among the following trips. If you have not received the booking number or an error is displayed, do not make a new booking immediately — first check the email and contact support to avoid duplication.
Where can I see the booking details?
Log in and go to “Next Tours”, then “Booking Details”. There are the booking number, accommodation, selected units, dates, guests, payment overview, rules and available contact details.
Can I book for another person?
Yes, if you indicate that you are not booking for yourself during the booking process and enter the exact name of the person who arrives. The person who arrives should know the rules of the property and can verify their identity when signing up if necessary.
How do I send a special request?
Please enter a special request in the note during the booking or send it to the host via a message after confirmation. The request is not automatically guaranteed until the host confirms it. Do not enter card details, passwords or other sensitive information in the note.
When will I receive the host’s contact details and arrival information?
After confirming your reservation, the details of the available contact information and messages will be displayed. For the method of taking the keys, the entry code or late arrival, use Tripundo messages and arrange the details with the host.
Can I book the same unit while someone else is selecting it?
The offer is checked again before the final confirmation. Short-term retention during the payment steps does not mean that the reservation has been completed. If the unit has become unavailable or the price has changed in the meantime, the system will not confirm the old offer and will ask you to choose a new one.
Didn't find an answer?
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