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Messages, privacy and safety

Can Tripundo see messages with the host?

Communication is not public to other users, but Tripundo may process it to the extent necessary to provide service, support, dispute resolution, fraud prevention, rights protection and legal compliance. Do not send passwords, CVV, full card number or credit card photo.

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The host is asking for payment to an unknown account or for card details in a message. What should I do?

Someone claiming to be Tripundo called and asked for my CVV or security code. Is that safe?

What should I do in an emergency or dangerous situation?

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